Terms and conditions
The products on the e-commerce site www.royrebel.com are offered by Center Gomma s.r.l. company owner of the ROY REBEL® brand and holder of the CUMMIS® patent registered in the Ancona Company Register with tax code 00896920428 and VAT number 00896920428. The registered office is in via Roma n. 261 / bis, 60035 Jesi (AN), Italy (“ROY REBEL”). The e-mail address is email@example.com the telephone number is +39 0731 202448. Purchases made via the internet on the e-commerce site are governed by Italian law and by these contractual conditions indicated on the site at the time it is placed the order ("General Conditions"). Any dispute that may arise on the conclusion, interpretation, and execution of a sale stipulated through the e-commerce www.royrebel.com will be devolved to the exclusive jurisdiction of the Italian judicial authority.
2) Users and Orders
The e-commerce site www.royrebel.com can only be used by final consumers, i.e. natural persons of legal age who act for purposes not related to any commercial, entrepreneurial, craft and / or professional activity carried out, and who fall within the definition of "consumers "Contained in Legislative Decree 206/2005 and subsequent amendments (the italian "Consumer Code"). Center Gomma s.r.l. will consider valid and effective and will only consider purchase orders that have the following characteristics: - orders can only come from the following countries - in relation to each of which the relative price list will be specified -: Italy, France, Spain, Germany, Austria, Belgium, Denmark, Sweden, the Netherlands, Finland, Luxembourg, Switzerland, Poland, Romania, Portugal, Bulgaria, Croatia, Sweden; - orders can be processed only if they concern a maximum of n. 10 items, and, in any case, for a maximum total value of € 10,500.00. Center Gomma s.r.l. will reserve the right to refuse a multiple order request in the case it would consist of 5 or more pieces of the same item; - orders will be processed by Center Gomma s.r.l. only if the shipment is requested within the territory of the price list from which the order is placed. All orders that do not have the characteristics indicated above will not be accepted, and if accepted they may be considered invalid and ineffective by Center Gomma s.r.l. which reserves the right not to execute orders that do not have the characteristics indicated above. It is understood that Center Gomma s.r.l. may not process the order and / or deem it ineffective when it is not possible to verify the correctness of the information relating to the shipping address and billing data or the same has been made for resale purposes. In the event of that Center Gomma s.r.l. reserves the right to terminate the contract with immediate effect and with a simple written communication sent by email.
The purchase prices of ROY REBEL® products purchased on the website www.royrebel.com will be specific to each country from which the order comes, and will be inclusive (gross) of any taxes. Center Gomma s.r.l. may apply special promotions to one or more products on the site that change the price. The essential characteristics of the products and the prices are indicated in the product sheet on the site to which the user must access before executing the order. Product images may not fully match actual images.
Costs for shipping the product will be borne by the user of the e-commerce service, and they will be explicitly indicated at the time the product is purchased. Center Gomma s.r.l. undertakes to enter into a shipping contract with a primary company as the user's appointee, taking the conditions the carrier applies into account. The user: - may specify that the purchase be shipped to an address other than that of the account holder of the order and/or that specified for billing (however within the borders of the same country); - must specify a shipping address where someone is always available to collect the package. If someone is not at the address indicated for collection, an address other than that of residence where the required condition is met must be indicated; Center Gomma s.r.l.: - will normally process the order within 48 hours after receiving payment confirmation. The estimated time for delivery depends on the carrier selected. Once shipment has been made, Center Gomma s.r.l. will also automatically send an email containing all information the user needs to track the order, including the direct link to the portal of carrier selected for immediate checking of the delivery status. In any case, Center Gomma s.r.l. is not responsible for non-delivery and/or delayed delivery of the package if the collection procedure described above is not observed or if the customer has provided incorrect information; - will be committed to complete shipment within 4-5 working days from order and payment confirmation (estimated times of delivery for most european countries). Estimated shipping times may be delayed due to festive days. If the items ordered are not delivered within 10 business days from the order confirmation data, the user may personally contact the Center Gomma s.r.l. customer service department. The order status and/or shipment status will be verified through the shipping company. In any case, the products will be delivered in the shortest time possible and within the legal deadline (i.e., pursuant to Art. 61 of the Italian Consumer Code, 30 days from the Delivery Date). Within the italian territory shipment is € 9,00. For orders equal or higher than € 100,00 shipment within the italian territory is free. Shipment within the territories left listed at the aforementioned point 2) equal € 15,00. For orders which amount to € 150,00 or more the shipment is free.
5) Filling in orders
To finalise the purchase contract, the user has to complete the order procedure by filling in all sections on the website and confirm payment for the order on the website of the selected payment entity. It is understood that orders coming from countries other than those indicated and having characteristics different from those described above (in terms of quantity and shipping address) shall in no case whatsoever be accepted.
6) Order and Information
Concise information on the product features, price, shipping costs, delivery method and payment for the product is provided during the order procedure.
7) Filling in orders and liability
To finalise the purchase contract, the order procedure and payment on the website of the selected entity must first be completed. Both operations must be carried out following the instructions provided on the website. If due to a typing error or for any other reason the user does not want to complete orders in terms of characteristics, quantities and/or prices, the user should not complete the procedure. The user is responsible for the correctness of the information provided during the order and payment procedure, and Center Gomma s.r.l. assumes no responsibility for "undesired" orders sent by error and/or by minors, and will execute them in compliance with the information provided by the user and may demand payment of the agreed-on consideration. If while filling in the order and finalising the contract the user should notice that the price of one or more products he or she plans to select for the next purchase is clearly lower than that normally applied, net of any discounts and/or promotions in effect at that time, due to an evident technical problem on the website, the user is asked not to complete the purchase order and to notify the above-mentioned technical error to Center Gomma s.r.l. by sending an email to firstname.lastname@example.org. If the user has completed the purchase order and a product whose price is clearly lower than that normally applied, net of any discounts and/or promotions in effect at that time, due to an evident technical problem on the website: (a) if the user has not yet received the product, Center Gomma s.r.l. will (i) revoke the order whose delivery will therefore be cancelled while at the same time sending a notification stating such by email to the email address the user specified when filling in and transmitting the order and (ii) refund the user payments made with regard to the cancelled order, including delivery costs, without undue delay and in any case no later than 14 days from cancellation of the order, using the same means of payment the user had used for the initial transaction; (b) if the user has received the product, Center Gomma s.r.l. will promptly inform the user by email of the error that had occurred at the time the order was completed and will offer the user the alternative options of (i) paying Center Gomma s.r.l. the amount corresponding to the difference between the correct price of the product and the incorrect price indicated on the purchase order before and no later than 5 (five) days using one of the methods of payment available, or (ii) cancelling the order following the instructions contained in the notification and returning the product to Center Gomma s.r.l. at its expense before and no later than 14 (fourteen) days, sending it to Center Gomma s.r.l. damage-free and complete with all its elements and accessories (including the labels and tags unaltered and attached to the product), and with the enclosed instructions/notes/manuals, original wrappings, packaging and the certificate of warranty together with the return form, appropriately filled in, found attached to the email sent by Center Gomma s.r.l. . If the user has selected the option described in foregoing point (b) (ii), Center Gomma s.r.l. will refund the user the payments made in connection with the cancelled order, including the delivery costs, without undue delay and, in any case, not after 14 days from cancellation of the order, using the same means of payment the user used for the initial transaction.
8) Filing of orders
The order confirmation and relevant data are filed in the ROY REBEL® electronic data bank for the period necessary for processing the order, and however for the period required by law. The user will be sent an order confirmation via email with all the reference data of the order. Registered users can also view these data in the My ROY REBEL section.
9) Finalisation of contract
Lastly, the contract is finalised at the time Center Gomma s.r.l. electronically receives confirmation of order and confirmation of payment from the selected entity, subject to verification that the data entered are correct. Center Gomma s.r.l. is entitled to refuse the order by notifying such by email within 2 days from its receipt, in the event of incorrect data or the forwarding of an incorrect and/or invalid credit card code to the selected entity.
10) Non-availability of products
If the products displayed on the ROY REBEL® e-commerce website are no longer available, ROY REBEL® will notify any non-availability of products in stock within 30 days from the date the order is received. If the product price has already been paid, Center Gomma s.r.l. will return the paid sum. In this case, Center Gomma s.r.l. shall owe nothing by way of compensation for damages or any other right.
11) Legal warranty
Center Gomma s.r.l. warrants compliance of its products with what is stated on the relevant product sheet displayed on the website for a period of two years, and in accordance with Art. 128-135 of the Italian Consumer Code to which the reader is referred. The warranty does not cover damage caused by mistreatment of the products, misuse, accidents, water, solvents, wear and tear, damage and, in any case, damage arising from third-party factors not attributable to compliance defects of the products. Without prejudice to cases of fraud or gross negligence, damages caused by compliance defects of the products and that consist of the loss of the product content and those consequent to the impossibility to use the product shall however not be refunded.
Payment for online purchases made on the ROY REBEL® website can be made only with a Visa - American Express - Mastercard credit or debit card through the gateway Paypal, directly through the Paypal system with a Paypal account or via bank transfer to the following account details:
HEADER ACCOUNT: CENTER GOMMA S.R.L.
IBAN : IT32R0306902609100000012600
BANK NAME : INTESA SANPAOLO SPA
The amount of the order will be debited on the credit card only at the time of shipment. Payment for orders is made outside the Center Gomma s.r.l. systems (inside the Paypal servers), so it is in no way the data controller or processor of the bank data or data of the credit card with which payment is made.
The purchaser has the right to withdraw from the contract stipulated with Center Gomma s.r.l. within 14 business days from delivery of the products without any penalty and/or justification. To exercise the right of withdrawal, the purchaser must send a notice by registered letter with advice of receipt to the Center Gomma s.rl. address Via Roma n. 261/Bis, 60035 Jesi (AN) Italy, in which he or she explicitly declares the wish to return the product(s) ordered within 14 days from the date the goods are received. The notice may also be sent by fax and/or email to the address email@example.com, provided it is confirmed with registered letter with advice of receipt within the following 48 hours. In the case multiple products have been purchased, withdrawal may be exercised also for just some of them. If the right of withdrawal is exercised, the user must return the purchased product to Center Gomma s.r.l. at its expense by sending it to Center Gomma s.r.l. within 14 days from the date the right of withdrawal is exercised. All goods must be sent to Center Gomma s.r.l. 's address. In order to be able to return the purchased products, they must arrive at the above-mentioned address in a perfect state of preservation. The product must be sent back with the original product packaging and with the product tag. The order can be fully or partially returned within 30 days from the date of reception of the package. The invoice amount will be refunded within 14 days from the date of the return reception, with the exception of shipping expenses. 13 bis) Exclusion of right of withdrawal for customised products The products the user ordered are customised and/or made to measure based on the selections the purchaser has made. For this reason the user's right of withdrawal is expressly excluded, pursuant and consequent to the effects of Art. 59, letter c) of the Italian Consumer Code.
The purchaser is responsible for returning the products packed in the original box in order to prevent the goods from arriving at destination in a deteriorated condition. Only if the original packaging is unusable may the purchaser use another box that has the same size and sturdiness. Return shipments made with methods other than those specified above, the only ones authorised, will not be accepted. Products cannot be returned following withdrawal with costs borne by the recipient. Once the return has arrived at destination, Center Gomma s.r.l. will check the legitimacy of the return and once correctness of the operations has been verified, it will send the user a confirmation email. The amount paid will be charged back through the system with which payment was made. The chargeback usually is made within 14 days from the date when Center Gomma s.r.l. is notified of the withdrawal and when Center Gomma s.r.l. has received the product returned by the purchaser, whichever is later.
Every contract of sale finalised between Center Gomma s.r.l. and the purchaser pursuant to these General Conditions will be regulated and interpreted in compliance with Italian laws, and with the Italian Consumer Code in particular. In any case, the right attributed to the purchaser by binding provisions of law in effect in the purchaser's country will not be affected. The purchaser is entitled to go to the European Online Dispute Resolution platform (the European ODR Platform) to settle any dispute with Center Gomma s.r.l.. For more information about the European ODR Platform or to start an alternative termination procedure for a dispute regarding the contract with Center Gomma s.r.l. through it, the purchaser must go to the following link: http://ec.europa.eu/odr. Center Gomma s.r.l. 's email address to specify on the European ODR Platform is the following: firstname.lastname@example.org